After registration, you receive the delivery details for our warehouse in Shenzhen. You can give this address to manufacturers for samples and packages.
Frequently asked questions
Quick answers about your China import.
Find essential information about your address, warehousing, sourcing, inspections and shipping.
FAQ
What would you like to know?
If your question is not listed, contact us directly.
Yes. Incoming packages are assigned to your customer account and can then be consolidated and shipped together.
The Standard plan includes 30 days of free storage. Premium and Premium Plus memberships include longer periods.
On-site inspections can be coordinated at manufacturers in different regions of China. Scope and timing are agreed in advance.
Depending on the inspection plan, we check quantity, workmanship, function, dimensions, colour, packaging, labelling and custom requirements.
Depending on the goods, quantity, transit time and budget, we arrange air, rail or sea freight as well as express shipments.
Yes. The required processing is coordinated according to the selected transport method and agreed service.
Yes. You can book only product sourcing, a quality inspection or shipping, for example. Services can also be combined.
We can source many consumer and trade products. Suitability depends on requirements, quantity, target price, intellectual property rights and legal requirements.
Enquiries are normally reviewed promptly. For complex projects, we ask follow-up questions before recommending a specific approach.